Frequently Asked Questions

How long will I have to stay?
How much therapy do patients receive?
How do I make a referral?
How do I know if someone is eligible for treatment at Cumberland Hall?
What kinds of food are served at Cumberland Hall?
What about family involvement and visiting schedules?
What should I bring?
Will my insurance company pay for my stay at Cumberland Hall?

How long will I have to stay?

The average length of stay for patients wishing to detox from drugs and/or alcohol is 3 to 5 days. Occasionally, a patient may require longer in order to complete the process. Someone participating in the Adult Chemical Dependency Rehabilitation Program may stay as long as a month; however, treatment is always provided on an individual basis, so participation may be shorter. Adults in the Acute Psychiatric Program are at Cumberland Hall for an average of 7-10 days. Again, some patients leave more quickly, while others may stay longer. – it varies by case.

Adolescents in the Psychiatric Acute Program stay for an average of 7-10 days with some variation related to individual progress and circumstances. The Adolescent Chemical Dependency Program is designed to meet individual needs. It can last as long as eight weeks.

How much therapy do patients receive?

There are many therapeutic opportunities provided every day to patients. Multiple groups are led by doctoral and master’s level therapist, as well as therapeutic education groups is led by our direct care staff. Additionally, there are recreational therapists available daily at our facility. For those entering the hospital with substance abuse issues, there are several specialized chemical dependency groups offered. Patients will also meet with their primary therapist at least once to complete a psychosocial assessment. Adults may request additional individual time and are encouraged to agree to a family therapy session. Medication therapy is also provided. Patients can expect to meet with their psychiatrist on a daily basis. Nurses are also heavily involved in patient care and are available to listen and assist.

How do I make a referral?

To make a referral for yourself or someone else, call our hospital at 270-886-1919 or toll-free at 877-281-4177 and ask for the admissions department. You will be asked to describe your current situation. Our assessors will provide guidance based on your needs. Assessments are free and confidential.

How do I know if someone is eligible for treatment at Cumberland Hall?

Call Cumberland Hall at 270-886-1919 or toll-free at 877-281-4177 and ask for the admissions department.

Inpatient criteria an include:

  • Homicidal Ideations
  • Suicidal Ideations
  • Self Harm
  • Danger to Self or Others
  • Chemical Dependency
  • Unstable Behavior

What kinds of foods are served at Cumberland Hall?

Patients are provided nutritious meals three times a day and snacks twice daily. Patients eat together with others on their unit in our café. The menu is planned by a registered dietician and served by our dietary staff members. Special diets are ordered for patients when medically necessary or to meet religious requirements.

What about family involvement and visiting schedules?

While Cumberland Hall highly encourages family members to participate in treatment through the use of therapist-facilitated family therapy sessions, we limit visitation hours to allow our patients to fully concentrate on their treatment programs. Those under 18 years of age may not visit patients or attend family sessions. During visitation hours, only two visitors may visit a patient. A photo ID will be required from all visitors in addition to knowing the access code for the patient. No one will be permitted to visit without the proper access code.

Children & Adolescent Visiting Hours
Girls: 2:30 p.m. -3:30 p.m.
Boys: 3:30 p.m.-4:30 p.m.

Phone Calls:
Daily from 6:30 p.m.-8:00 p.m. (Limited to five minutes)
Mondays and Fridays 6 p.m.-8:p.m.

Adult Visiting Hours
Tuesdays and Saturdays
Tuesday: 7 p.m. – 7:45 p.m.
Saturday: 6:30 p.m. – 7:30 p.m.
Tuesday: 8 p.m. – 8:45 p.m.
Saturday: 8 p.m. – 9 p.m.

Phone Calls:
Incoming to the Hospital
Leave a message with the receptionist for a call back. The patient will call you back during their free time. You must have the access code.

The patient can call during non-therapy times.

What should I bring?

Please review our list of What to Bring / What Not to Bring before arriving at Cumberland Hall Hospital.

Will my insurance company pay for my stay at Cumberland Hall?

Cumberland Hall Hospital is dedicated to providing quality treatment at an affordable cost. While the financial aspect of treatment is ultimately the responsibility of the patient or guardian, Cumberland Hall is covered by most insurance companies including: Kentucky Medicaid (for patients up to the age of 20), Indiana Medicaid, Medicare, TRICARE, Blue Cross Blue Shield, Coventry and Cenpatico. Self-pay is an option for individuals who either do not have insurance or choose not to use it.

© 2015 Cumberland Hall Hospital
270 Walton Way, Hopkinsville, KY 42240
Physicians are on the medical staff of Cumberland Hall Hospital, but, with limited exceptions, are independent practitioners who are not employees or agents of Cumberland Hall. The facility shall not be liable for actions or treatments provided by physicians. Model representations of real patients are shown. Actual patients cannot be divulged due to HIPAA regulations. TRICARE® is a registered trademark of the Department of Defense, Defense Health Agency. All rights reserved.